How do I reset or change my password?

Modified on Tue, 28 Feb 2023 at 11:57 AM

1. If you are able to log in and would like to change your password, hover over your profile icon in the top right-hand corner of your screen and select "Your account."

2. Then select on "Password" on the left sidebar to change your password.

Your password will need to meet the following requirements:

8 or more characters
At least one number and one letter
A mix of uppercase and lowercase letters
Does not contain your username
Does not contain 3 or more identical characters Ex. aaa or 111
Does not contain 3 or more consecutive characters Ex. abc or 123
Must contain one special character such as ! % & ' ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~

If you cannot log in, go to our Reset Your Password page and enter the email address associated with your account. Follow the directions in the email sent to you. Be sure to check your spam folder.

If you cannot log in or do not have access to the email address associated with your account, please email support@contently.com with a link to your portfolio.